From e-Government to Digital Government: Recent Advances and Lessons Learned From the Korean Experience

Abstract

This study highlights the experiences and lessons learned from the development of Korea's digital government. Beginning with the computerization and informatization eras and progressing to the current digital transformation era, Korea has pursued advancements over the past 40 years that have laid the foundation for its emergence as one of the leading countries in the e-government and digital revolution. This paper explores and emphasizes the socio-technical developments and key services provided, while summarizing the challenges encountered and lessons learned from the advancement of Korean e-government. The purpose of this study is to provide a foundational understanding drawn from the successful development of Korea's digital government, aimed at benefiting developing countries and Sub-Saharan African nations.